We are committed to getting your orders to you as quickly and safely as possible. Please review our shipping policy below to understand how we process and ship orders.
Order Processing
Orders are typically processed within 1-2 business days. Please note that this timeframe may vary during peak seasons or due to unforeseen circumstances.
Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet your needs. Please note that delivery times are estimates and may vary depending on your location.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Priority Shipping: 1-2 business days
Shipping Costs
Shipping costs are calculated based on the weight and shipping destination of your order. You can view the estimated shipping cost for your order before checkout.
International Shipping
We offer international shipping to select countries. Please note that international shipping costs and delivery times may vary.
Shipping Restrictions
We cannot ship to P.O. boxes or APO/FPO addresses. We also restrict shipping to certain hazardous materials.
Tracking Your Order
You will receive a shipping confirmation email with tracking information once your order has been shipped. You can track your order status by clicking on the tracking link in your confirmation email.
Missing or Lost Packages
If you have not received your order within the estimated delivery timeframe, please contact us immediately. We will investigate the issue and assist you in locating your package.
Shipping Damage
If your order arrives damaged, please contact us immediately. We will arrange for a replacement or a refund.
Returns
We offer a 30-day return policy. Please contact us to initiate a return.
Changes to Our Shipping Policy
We may update our shipping policy from time to time. Please review our shipping policy regularly for updates.
Contact Us
If you have any questions about our shipping policy, please contact us at info@elledecor.it
We appreciate your understanding and cooperation.
